Frequently Asked
Questions

Ready-to-ship orders are typically processed within 1-2 business days. Orders placed on Sundays or public holidays are processed on the next business day.

Estimated delivery timelines are: • Pakistan: 3-6 business days • International: 7-12 business days Remote areas may take slightly longer depending on courier coverage.

Please use our size guide and compare measurements before checkout. If you are between sizes, choose the larger size for easier adjustments.

Please review the size guide before checkout. If you are unsure between sizes, contact support and our team will help you select the best available size.

We recommend professional dry cleaning only. Avoid direct perfume contact, keep garments away from prolonged sunlight and humidity, and store in a breathable garment bag.

Our collections use premium fabrics selected per design. Material details are listed on each product page if you need exact composition before ordering, contact us and we will confirm.

Yes. We currently support shipping to 17 countries through trusted courier partners.

After dispatch, estimated timelines are: • Pakistan: 3-6 business days • International: 7-12 business days Remote areas may take slightly longer.

Your checkout total is all-inclusive. Duties, taxes, and shipping charges are included in the final amount you pay at checkout.

We accept eligible returns within 7 days of delivery for unworn items in original condition with tags and proof of purchase. Return approval depends on item condition and policy checks by our team.

Email cs@zebaana.pk with your order number, reason, and photos (if needed). Our team will confirm eligibility and next steps. Exchanges are subject to stock availability.